🚚 Fast US Shipping 🛏️ Mattress-in-a-Box 🔒 Secure Checkout
Shipping Policy
Last updated: January 28, 2026
At Avermate, we aim to deliver your order as quickly and smoothly as possible. Please review our shipping policy below.
1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders or unforeseen delays, processing times may be extended. In such cases, we will notify you by email.
2. Shipping Locations
We currently ship to eligible locations within the United States.
If your location is not supported at checkout, shipping may not be available to your address at this time.
3. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout before you complete your purchase.
Any applicable taxes or duties are the responsibility of the customer unless stated otherwise.
4. Estimated Delivery Time
Estimated delivery times depend on your location and selected shipping method:
- Standard Shipping: 5–10 business days
- Expedited Shipping (if available): 3–5 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear.
6. Shipping Delays
Avermate is not responsible for shipping delays caused by:
- Carrier issues
- Weather conditions
- Incorrect or incomplete shipping addresses
- Customs or regulatory delays (if applicable)
7. Incorrect Address
Please ensure your shipping address is accurate at checkout. Avermate is not responsible for orders delivered to incorrect addresses provided by the customer.
If a package is returned due to an incorrect or undeliverable address, additional shipping charges may apply.
8. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with your order number and photos (if applicable). We will work with the carrier to resolve the issue as quickly as possible.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: [email protected]
Website: https://avermate.com
